Automation
Tasks
The internal work that has to happen for a conversation to move forward, with an owner and a date, inside Connver.
Updated · 1 min read
The internal work that has to happen for a conversation to move forward, with an owner and a date, inside Connver.
Some work isn't replying: uploading the label for order 42, approving a price, reviewing a quote. Those are tasks.
A task can be opened by someone on your team, or open on its own when a conversation calls for it. It carries an owner and a date, and lives inside Connver — not in a reminder on somebody's phone.
The conversation carries on as soon as the task is resolved. If the task was to upload a label, the tracking goes out to the customer without anyone having to remember.