Automation
What gets automated
Connver automates the internal work that slips between one conversation and the next, and leaves the decisions with you.
Updated · 1 min read
Connver's automation works inwards: the follow-up nobody got around to, the task that has to be opened, the notice that an order changed state.
What it does
- Pick a quote back up when it goes unanswered.
- Open tasks with an owner and a date.
- Tell the customer when their order changes state.
What it does not do
- It does not write first to anyone who never wrote to you.
- It does not send campaigns or bulk messages to contact lists.
- It does not push anything outside your rules without you seeing it.
Your rules
You decide what gets automated, what happens outside your opening hours, and what never goes out without your sign-off. It turns off as easily as it turns on.