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The catalogue and the order live in the conversation
Quoting in the chat and capturing the order somewhere else is where prices, stock and shipping labels go missing. How to close that gap.
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The quote that never got an answer
The most expensive work in a business that sells over chat isn't replying — it's remembering to come back. How to turn that into something the system holds.
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One inbox for your business WhatsApp
Why a business WhatsApp becomes unmanageable the moment more than one person answers it, and what changes when the conversations live in one place.